A forced ticket return: how to hand over and return the money for a ticket?

by piligrimmscokt
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No one is safe from unforeseen events. It often happens that the passenger is forced to cancel his flight due to circumstances that are unenfically from him.

Is it possible to count on a full or partial return of funds if you cannot get on a flight? What are the reasons considered respectful? What documents do you need to submit for this? How long does it take to return funds? We will talk about everything in detail in our article.

Is it possible to return the money for a ticket?

It is possible to pass a ticket, and how many funds will be paid to you depends on the terms of the tariff of the purchased ticket. If the reason is valid, then you can return the money even for the irrevocable ticket.

Each airline has different conditions. Often, when renting a ticket, fees are held, which also differ from the carrier to the carrier.

You can also find the tariff conditions on the ticket itself. If the return tariff, then you can find the following information on the ticket:

  • Refundable Charge N euro – a penalty for return n euro;
  • Changes at ANY TIME Charge N EURO – any changes are made for a fee to n euros;
  • The return is allowed with the retention of the board.

It is better, of course, to find out this information in advance on the company’s website in the “Return and Exchange Rules” section.

Good reasons to return a ticket

A forced ticket return can be issued in the presence of one of the following good reasons:

• If you or your close relative got sick

To refuse to transport due to illness, you need to provide one of the following documents confirming that the reason for the refusal of the flight is forced:

  • Medical certificate of health status of a passenger or close relative on the release date;
  • A certified sheet or a copy of the disability of the passenger or a close relative;
  • A certificate from the airport’s first -aid post on the state of health of the passenger.

However, not all airlines take passenger disease as a good reason for refusing transportation and forced return of the ticket. Clarify this information in advance.

• If the flight is canceled due to the fault of the airline

The reason may be a delay in the flight, a change in the flight route, inspection, which led to the delay of the passenger on the flight, or if the company did not provide the passenger with a place on the plane.

• If you were refused a visa

To apply for a ticket to a visa refusal, it is necessary to provide the following documents:

  • a copy of the passport, including the first page and a page with a mark on the refusal of a visa;
  • The original document with refusal from the embassy and a translation certified by the notary;
  • A copy of the payment of the consular fee.

• If a close relative died.

Conclusion

If you know exactly that you do not fly, you need to annul the reservation before the end of the registration. If the ticket is registered for a flight, then to issue a return you need to cancel registration and cancel the reservation on the carrier’s website.

Timely reservation annulation is a mandatory requirement of airlines for a forced return, regardless of the results of this procedure.

With a positive outcome, a refund may take from one day to several months.



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