Automation systems of business processes allow companies to become more effective, reducing expenses and increasing revenue. There are many processes that can be automated, but in general, the process of choosing tools for this is similar. In our new article, we are talking about how to choose such software.
So, here are the questions you need to get an answer.
Does the system have flexibility?
Very often, especially in the case of medium and large businesses, business processes in the company are so unique that there are almost no solutions that would suit their automation immediately after the purchase-this happens when the processes are automated using CRM.
Most likely, the tool will need to either be very flexibly set up or generally “finished”. If there will be no such possibility for a specific software, then it will not be possible to use it.
Can software be scale as the company grows?
Often, the initial automation of the business process may not require serious efforts. For example, a small company with one office will buy 10 licenses of accounting software, and it will be enough for it. But if then the business begins to grow, new offices or even representative offices abroad will appear, then the software will require a completely different level of support and quality of work.
At the same time, moving from a tool that does not have time for the growth of the company, to some new one can be inconvenient and expensive. Therefore, scaling opportunities should be studied from the very beginning. How much will Software cost if you need to increase the number of licenses from 10 to 100, is it possible to unlock new functions that are not needed now, but will be needed in the future?
Is the tool localized?
Automation of business processes and software for it depend on the vendor. Often software is developed by foreign companies. And not always created abroad, software is 100% adapted to work in the Russian market. There may be some inconvenience, such as the lack of a Russian -speaking interface, and powerful disadvantages, such as the lack of the possibility of payment from legal entities with local bills.
We specially implemented important functions at OneTwotrip for Business, which are not in foreign business reservation systems. The list includes convenient payment from legal entities, unloading closing documents on a trip.
