Is it really so convenient to organize business trips through OneTwotrip for Business?
So that you do not have such questions, we decided to tell in detail about our service: what is happening after registration, how to work with a personal document and how to search and book tickets and hotels.

A webinar was held on the same topic in March 2019, and if you are more convenient for you to watch a video, not read, look for a record here.

Start work and adding employees

After signing the contract, the login and password will come to your email. By the link you will get to the administrator’s office. The administrator is an employee of your company who can add users and manage their rights.

And the first step is to add to the system the data of employees who go to business trips and for whom you will book tickets and hotels. You can add data manually by one employee, or you can immediately upload the file in a convenient format, and all the necessary information will appear in the administrator’s personal account.

By adding an employee, you indicate his personal data and documents. You can add bonus airline cards so that employees accumulate miles.

Each employee can give certain rights and put limits:

• book only tickets, only hotels or both;
• to form orders only for yourself or for other employees;
• set limits on the budget, hotel stars and the flight class;
• Pay orders with a corporate card;
• use bonuses when paying;
• View financial reports or not.

For example, you can create an account of a manager who often travels on business trips and give him the opportunity to buy flights to yourself and book hotels, indicating that the hotel’s stagnation should not exceed 3*, and the air ticket should be economy class and no more than 30 thousand rubles.

You can also create an account for employees of the financial department or accounting. They will be able to view financial reports, unload the closing documents and analytics, but at the same time they will not be able to book tickets and hotels. Thus, they can use the personal account only as an analytical tool.

An employee can be blocked by access. This is convenient when dismissed: all the data will remain, but the employee himself will not be able to go to his office anymore.

Administrator account

In the “Account” section of the administrator, all account data are visible. There you can replenish the deposit, see the instructions about the operation of the system and find a memo for the finance department. The memo contains popular issues that may arise at the accounting department on the accounting of tourism services in the system, issues on reporting, VAT, and so on.

The service agreement, which is concluded with Onetwotrip for Business, is also located in the administrator account.

The administrator can view all the orders that the company’s employees place. Orders can be filtered by reservation time, by period, by type of orders, by users. There is also a section with all transactions conducted where financial information is displayed.

Closing documents

In the “Documents” tab of the Personal Account, all closing documents on orders are displayed. They appear in your personal account at the end of the reporting period. Documents can be filtered by months, separately unload acts and invoices or download general documents for the entire period or separately by days. Preservation is available in different formats, for example, .pdf or .xls.

Personal office of the employee

After the administrator adds employees, letters with data for access to personal accounts come to their email addresses.

The employee’s personal account is similar to the administrator’s office. He does not have the functions of adding other employees and there is no way to manage access rights. The employee himself can replenish the deposit (more precisely, order an account for replenishment) and request a change in documents (only the administrator that will receive this request can change the documents). The employee also sees what rights and limits are established for him.

Booking tickets and hotels

Booking tickets and hotels is no different from ordinary booking on classic sites for travel planning, for example, OneTwotrip.

To search for air tickets, you need to choose a route, date, number of passengers. The system offers all available options, among which an employee can find optimal. To narrow the search, you can apply filters: at the cost, time of departure or arrival, airlines, the number of transfers and the presence of baggage.

After choosing the right ticket, you can see the tariff rules. Next, you need to choose passengers from a pre -entered list of employees, and their passport data will automatically pull up from the system.

When booking, the final price is immediately visible with all the training camps, dachshunds and tariffs of the airline. It remains only to pay with a corporate card, from a deposit or even bonuses. On Onetwotrip for Business often takes place, for example, with banks or airlines, under the conditions of which you can get bonuses.

After booking the ticket, the order is added to the list of all orders, and the ticket comes to the mail to the employee who issued the reservation.

The order can be canceled or changed. If you need an exchange, for example, change dates or change the flight class, the system will offer available options and consider how much it is necessary to pay. When returning, you need to select the type of return (voluntary or forced) and send a refund request.

Searching of the hotel also does not differ from the usual search on any travel planning site. The system offers all available options for living, which can be filtered in cost, number of stars, type, and so on. The hotel is convenient to choose on the map if you know the area in which you want to stay. There are two methods of payment: immediately when booking or when checking in the hotel itself. The latter method is convenient if your company is possible in which an employee pays a corporate or with his personal card, receives documents directly from the hotel and provides them to accounting for reporting.

After choosing a hotel, you can clarify the necessary services (for example, turn on breakfast) and after that choose one of the available rooms. The conditions for canceling the order are also usually spelled out at this stage, that is, even before booking the number.

The hotel voucher comes to the mail and appears in the list of created orders in your personal account. You can print it in Russian and in English.

Search and purchase of railway tickets are also standard: you need to choose a direction, dates, number of passengers. The results can be filtered at the cost, time of departure and arrival, the class of the car, and so on. The system has tickets of Russian Railways, Kazakhstani railways and tickets of European railway carriers. Tickets can be selected on the car’s diagram. The order will be preserved in your personal account, the ticket will come to the mail.

Payment

You can pay for the order from a deposit or corporate card. If your company has several corporate cards, you can make them all – there are no restrictions on the number. Payment of individuals is not allowed.

The administrator or employee can replenish the deposit account in the “Account” section. To do this, you need to indicate the amount, and the account for payment is automatically formed. After paying for the account, the money is credited to the deposit. This usually takes from 30 minutes to 3 hours, depending on the bank.

Features and advantages of the OneTwotrip for Business service

• A large number of options: tickets from more than 800 airlines, including low -cost airlines, more than 2,000,000 options for accommodation around the world (hotels, apartments, guest houses, hostels), railway tickets in Russia, Kazakhstan and Europe.
• Favorable prices. Tariffs for corporate customers are lower than for individuals on OneTwotrip.
• The service provides all closing documents. Originals are delivered by mail or courier.
• Support is working around the clock, operators respond not only by phone or mail, but also in popular messengers (VK, Facebook, Telegram, WhatsApp).