Recently, many of us have questions related to relocation or trips around the country and abroad: how and where to book tickets by cards of Russian banks, where to contact in the case of questions where to check the status of a flight and so on. They collected answers to the most exciting of them.
How to buy a plane ticket with a card of a Russian bank?
Regardless of where you are and what ticket you need: between foreign countries, from Russia abroad or back – you can book the flight in the application or on the OneTwotrip website. A card of any Russian bank is suitable for issuing a ticket.
In addition, you can release, replenish it in any convenient way and pay for tickets, hotels and other travets. Additional bonus: for any order you will receive cashback (for hotel reservation – 15%, for buying train tickets – up to 10%, and airline tickets – up to 8%).
How to check if everything is in order with the flight?
As a rule, notifications of flights of flights come to travelers from the seller from whom they bought a ticket. This can be, for example, a airline or an agency. In conditions when everything changes very quickly, an information letter may not come immediately (but always – to your departure). If you want to keep everything under control, periodically go to the airline or airport and check the flight status using an online score.
What to do if the flight is canceled?
If you have received a notification of canceling the flight from the airline or the aggregator where you bought a ticket, you can immediately contact the place of purchase of a ticket to start the process of registering a return or exchange. The options that the airline offers in relation to canceled flights depend on a particular carrier.
If you have not yet received an official notification of canceling the flight, do not take any action. If the airline officially did not make changes to the flight program, you will not be able to return or change the ticket without a fine (for a forced reason).
What to do if they are not answered in the support service?
If you have already contacted the reservation service or airline support service, expect an answer and do not duplicate requests. This, most likely, will only increase the processing time.
Where to book Russian hotels?
On the site and in the OneTwotrip application, you can book hotels, apartments, hotels and hostels, using convenient filters. On Onetwotrip, most Russian hotels are presented, many of which are connected through direct contracts.
Is it possible to book hotels abroad if I have a card of a Russian bank?
Yes – in the application or on the ONETWOTRIP website with a card of a Russian bank or the ONETWOTIP virtual card. Select the hotel and use the “Payment now” filter. This is important. Money is written off from the card, you are coming to the settlement – everything is ready, and nothing needs to be paid on the spot.
What will happen if you choose another payment method?
When paying “at the hotel”, money from the card is written off on the spot or blocking part of the amount in advance. If the hotel cannot do this (the cards of the Russian bank will not work at a foreign hotel), your booking will be canceled.
How to book hotels and buy tickets profitably?
Pay attention to loyalty programs. For example, on onetwotrip after buying a plane or train ticket, secret discounts for hotels are opened to 37%. In addition, for any orders you get cashback, for example, for hotel reservation – up to 15%. It can be used to save on the next trip.
Can I pay for tickets and hotels not in rubles, but in dollars or euros?
Yes, if the map you want to make a purchase is issued outside the Russian Federation. To do this, in the application or on the Onetwotrip website, change the region and currency in your profile. To pay in euros, switch to Germany, Ireland or Spain, in dollars to the USA.
What other currency can I make payment?
You can purchase tickets and book hotels with a map out of the Russian Federation in Kazakhstan tenge, Belarusian rubles, pounds of sterling, Polish zlotys and Turkish liras. You can pay in Ukrainian hryvnias on a card issued outside the Russian Federation and Belarus.
